Read the month in context
Review volume, average rating and the period covered help you understand the scope of the report before drawing conclusions.
Google review analytics
Your customers are talking.
Find what matters.
See what people value, what needs attention and where to start. Repliku brings your Google reviews into a monthly report with evidence behind the themes.
14 days · One location · No credit card required
Example reportCentral location
August 2026 · 8 reviews
Choose a theme to explore
Behind the theme
Waiting without an update
Two reviews mention a wait and little information. Check how customers are kept informed when things run late.
“I waited longer than expected and nobody told me how long it would be.”
“The service was good once we started, but an update during the wait would have helped.”
An action to consider
Review how delays are communicated and agree when the team should give customers an update.
Use the evidence to decide what fits your business. Suggestions are not automatic changes.
From feedback to a next step
See the pattern. Check the evidence.
Look beyond the star rating
Positive themes and recurring issues connect the summary to examples from the reviews, so you can inspect what customers actually said.
Choose a practical priority
Suggested actions give you a starting point. Weigh them against your knowledge of the business before making changes.
One location or several
Local details. A wider perspective.
Start with the report for a location. When a report includes location comparisons, use them to explore differences and decide where a closer look is useful. Review counts and context still matter.
Explore multi-location review managementRead the guide: from reviews to prioritiesA clearer picture of your reports
What does a Google review report include?
The report brings together the review count, average rating, positive themes, recurring issues, review evidence and suggested actions. Available comparisons depend on the scope and data in that report.
When are monthly reports available?
Monthly reports cover complete calendar months. An initial report can cover the previous month when reviews are available for that period.
What happens if a location has no reviews?
If there are no reviews for the period, there is no report to analyse. Repliku does not fill the gap with invented feedback.
Will a report explain why my rating changed?
Reviews can reveal patterns and possible priorities, but they do not establish causes or represent every customer. A small number of reviews needs particular care.
Make your next review more useful.
Connect your Google Business Profile and start bringing customer feedback into your everyday decisions.
14 days · One location · No credit card required