We waited 45 minutes for our first course and nobody told us about the delay.
We're sorry about the wait and that we did not keep you informed. Thank you for telling us; your feedback helps us review how we communicate waiting times to guests.

A closer look
From setting your rules to reading the results: three views show what you control and what Repliku does.
These views use Repliku interface components with synthetic data. Choices made here are for demonstration only; nothing is saved or published.
Explore the three viewsFor each rating from one to five stars, decide whether Repliku should prepare a draft or use automatic publishing. You can change the rules later.
In this example, 1 to 4 stars stay in draft and 5 stars are automatic. The initial setting proposes drafts for every rating.
You can change the choices in this preview. They will not be saved.
The inbox brings the review, reply and status together. This example shows a reply to a two-star review, edited and approved by the manager before publication.
For ratings set to draft, you decide whether to edit and send the reply.
We waited 45 minutes for our first course and nobody told us about the delay.
We're sorry about the wait and that we did not keep you informed. Thank you for telling us; your feedback helps us review how we communicate waiting times to guests.
The report gathers ratings, replies and recurring themes. It points back to reviews as evidence and suggests actions for you to assess.
This is a static reconstruction of the real component, based on eight synthetic reviews.
Eight reviews arrived in August. Staff hospitality stands out as a strength; two comments mention waits worth examining. Suggested actions need the manager's review.
Ready to try it?
The trial starts only when you confirm a ready location. No card is needed to begin.