Send suggestions and feedback
Distinguish product improvements from support requests.
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Feedback or support
Use dashboard Feedback for product suggestions. If a feature fails or you need a case response, choose Support rather than waiting for a suggestion to become a ticket.
Rate your experience
Complete the requested fields and rating and describe the improvement concretely. Do not enter credentials or unnecessary personal information.
Contact permission
If the form offers contact permission, choose deliberately. Submitted feedback does not promise an individual response or a feature release date.
Postpone the reminder
If a reminder appears, use the available postponement control. Postponing neither submits feedback nor opens a support conversation.
No automatic ticket
The team can review feedback and decide on follow-up. Submission alone does not create a support request; use the dedicated channel for operational problems.
